First Time Buyers

Q: What is Accidental Damage Cover?

Accidental Damage Cover is an optional benefit available for an additional premium on home insurance plans which extends cover to include accidental events, giving rise to a loss, e.g. a large spillage on the carpet, if someone puts their foot through the ceiling. It is not necessary to purchase this optional extra in order to purchase a Home Insurance policy.

Q: What does excess mean on a home insurance policy?

The excess on your home insurance policy refers to the amount payable by you, in the event of a claim. Under this policy, you will be required to pay a standard excess. You have the option to increase the excess, which will reduce your premium. Please refer to your policy documents to find out what excess is applicable to you.

Get a First Time Buyers discount on your home policy (1)

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Discounts applied consecutively, new business customers only, subject to a minimum premium.

We're Human About First Time Buyers Insurance

Let us protect your house while you make it a home. An Post Insurance is a 100% Irish-owned company, so we understand what matters most to you. Moving to your dream home is a big moment, and we’re proud to offer a discount for first time buyers (1) to help make it that bit easier.

How we Help

Wallet-Friendly Protection

We’ll help you celebrate your new home with great savings. Customers can either enjoy a 10% New Business Discount, plus first time buyers can get an extra 25% No Claims Discount. Or depending on insurer first-time buyers can benefit from a 5 year No Claims Discount.

Stress-Free Cover

Get the peace of mind that comes with knowing your most valuable asset is protected. If things go wrong, we'll help you take care of the details, from replacing the door locks to refilling the freezer (2).

Christmas and Family Wedding Cover

Our insurers provide extra protection for those special moments in life: they'll increase your contents cover by 10% for the month of December and for 30 days before and after the wedding of any member of your immediate family.

Real Customer Care

We're powered by people just like you, living in communities all over Ireland. Our experienced team is on hand to get you the help you need.

1) Depending on Insurer, Aviva new home customers to An Post Insurance can avail of a 10% New Business Discount. First Time Buyers can also avail of a further 25% No Claims Discount. Allianz new home customers to An Post Insurance who are first time buyers can avail of 5 years No Claims Discount.
2) Replacement locks depending on your insurer cover is available for up to €1,200 or a maximum of your contents sum insured. Cover for loss or damage to frozen food up to €1,000 or €750 depending on your insurer.

Features and Benefits

Whether you’re purchasing a house or an apartment, we’ve got you covered. We’re proud to help first time buyers protect their new home &/or contents, giving you peace of mind if the unexpected happens. You can even upgrade your policy with extras such as family legal protection**, for added peace of mind.

**Family Legal Protection is available as an optional extra on your Home Insurance policy, at a cost of just €15 per policy. It is not necessary to purchase this optional extra in order to purchase a Home Insurance policy. It will pay up to €65,000 to cover the legal costs that you may incur for claims made under the policy. Family Legal Protection is underwritten by ARAG Legal Protection Limited.

Fire Brigade Services

We'll be there to help should the worst happen cover for call-out charges covered in relation to an insured event. Depending on your insurer, cover is available for up to €3,500 or €3,000.

Finding a Leak

Trace & Access cover to help find the source of a leak. Depending on your insurer & cover type, cover is available for up to €1,000 or €750.

Alarm Discounts

Safeguarding your home can help reduce your bills as well as your risk. (3)

Home Emergency Assistance

Help is just a phone call away with our Home Emergency Assistance service, which will help you secure and protect your home (4).

Replace Door Locks

If your keys are stolen we will replace your door locks, up to a maximum of €1,200. (2)

Frozen Food Cover

Covers loss or damage to frozen food up to €1,000. (2)

3) Alarm must be installed and maintained in working order and in accordance with the manufacturer’s instructions and requirements. The alarm system must be activated when nobody is in the home.
4) If you have an emergency in your home, we will provide a repair service to secure your home and help prevent further damage from occurring. Depending on your insurer, cover is available for up to €300 per incident/ 4 call-outs per policy year or €260 per incident/3 call-outs per policy year. This cover is underwritten by MAPFRE ASISTENCIA Compania Internacional De Seguros Y Reaseguros, S.A., trading as MAWDY.

Please refer to our policy booklets for full cover details and terms and conditions that apply. Discounts, cover limits, and terms and conditions are dependent on your insurer and those applicable to you will be outlined in your policy documents.

We value your feedback

I recently renewed my car insurance, and the process was seamless from start to finish. The team was professional, efficient, and took the time to explain my options clearly. What stood out most was their excellent customer service—friendly, knowledgeable, and always willing to assist with any questions. I truly appreciated the hassle-free experience and the speediness of the process. Highly recommend their services to anyone looking for a smooth and stress-free renewal process! Angela - 11th Feb - 2025

Good to Know

We've gathered together all the details you need to better understand your home insurance options. Take a look at our home insurance FAQs and learn more about how we can help you get the cover you deserve, at the price you prefer. You can also read our practical in-depth Step by Step Guide to Buying a New Home and Staying Sane.

What is Accidental Damage Cover?

Depending on your insurer, accidental damage covers you for accidental damage to your buildings and/or contents in your home at an increased premium. Please refer to your Policy Booklet for further information on Accidental Damage cover.

It is not necessary to purchase this optional extra in order to purchase a Home Insurance policy.

What is Home Emergency Assistance?

If you have an emergency in your home, Home Emergency Assistance will provide a repair service to secure your house and help prevent further damage from occurring.

Depending on your insurer, cover is available for up to €300 per incident/4 call-outs per policy year or €260 per incident/3 call-outs per policy year.

If you experience an emergency at home, please telephone 091 501 698 for Aviva Insurance Ireland DAC policies or01 613 3990 (option 3) for Allianz p.l.c policies.

This cover is underwritten by MAPFRE ASISTENCIA Compania Internacional De Seguros Y Reaseguros, S.A., trading as MAWDY.

Please note, an excess is not payable when using Home Emergency Assistance.

What does excess mean on a Home Insurance Policy?

The excess on your Home Insurance Policy refers to the amount payable by you, in the event of a claim. Under this policy, you will be required to pay a standard excess. You have the option to increase the excess, which will reduce your premium. Please refer to your policy documents to find out what excess is applicable to you.

What is the Reinstatement Value of a house?

The reinstatement value is the cost of completely rebuilding your house (less the value of the site) including architects and surveyors fees. It is important to note that the reinstatement value is the figure for which your house should be insured, rather than the market value of your home. For more information on calculating the reinstatement value of your house.

What is Landlord Insurance, and how is it different from Landlord’s Contents Insurance?

Landlord Insurance is designed for those who rent out a property and need full protection for the building and any contents they provide. It includes cover tenant-related risks* and public liability.

If you’re letting a furnished apartment and only need contents cover, see our Landlord's Contents Insurance.

If you need full cover including the building, see our Landlord's Insurance.

*Please refer to our policy booklets for full cover details and terms and conditions that apply. Discounts, cover limits, and terms and conditions are dependent on your insurer and those applicable to you will be outlined in your policy documents.