Customer Reviews
Why we're the right choice for your insuranceWe're human about insurance
But don't just take our word for it, read our customer reviews! Discover how we protect and support customers. Find out more about our great value insurance products, from car and home, to life and pet. See why our customers choose us and our excellent customer service.
Top class service. The person I talked to on the phone was very pleasant and down to earth. Great to know there’s still people like that working. He explained everything very clear and gave me a great quote. 10 out of 10.
Stephen 10 - Jun - 2025
I got a very good price for my Car Insurance, and with help from a very polite and patient lady on the phone, I was able to complete the whole process without any problems. My documents arrived within days of completing the transaction. Overall, dealing with An Post Insurance was a pleasant and hassle free experience.
Sean 21 - May - 2025
Have been with An Post Insurance for a long time as a named driver and also policy holder. Great to deal with and super helpful. Look forward to being a customer for years to come.
Ellen 07 - Apr - 2025
Absolutely fantastic company to deal with, customer service so helpful and nice having someone at the end of the phone. I also got a great car insurance deal.
Sarah 13 - Mar - 2025
I recently renewed my car insurance, and the process was seamless from start to finish. The team was professional, efficient, and took the time to explain my options clearly. What stood out most was their excellent customer service—friendly, knowledgeable, and always willing to assist with any questions. I truly appreciated the hassle-free experience and the speediness of the process Highly recommend their services to anyone looking for a smooth and stress-free renewal process!
Angela 11 - Feb - 2025
Ease of use on the website. Clarity and all extras explained. Very quick quote received. Really couldn’t have been easier and of course the great price made my decision to purchase very simple.
Graham 30 - Jan - 2025
Very helpful staff in particular Fiona, where she explained all of the possible options available to me, really good customer service!
Steve 04 - Dec - 2024
From the 1st quote I got online to calling customer service everything was absolutely flawless. Staff are ever so polite and will do anything they can for you. My Insurance went up a bit from last year and I called to query it and was able to get it back down again. I was very sceptical at first getting a great quote, this was the reason for the call but everything I had on my previous Insurance came in at a fraction of the cost. This is my 2nd year with An Post Insurance and I have recommended them to all my friends.
Jessica 14 - Nov - 2024
I had a very pleasant and easy transaction process on insuring my car. I felt the number of staff I dealt with were very informative and helpful. Would highly recommend.
Carmel 21 - Oct - 2024
This is my second year insuring my car with An Post Insurance, which is unusual for me. Normally the premium in year 2 is much higher than year 1 and I insure elsewhere! Not so with An Post Insurance. I got a better quote and policy this year. Everything about the entire process was hassle -free. Simple payment method and I received my documents, including insurance disc, in the mail the next day! Many thanks to Craig for handling the transaction. An Post Insurance are definitely worth checking out when looking for car insurance.
Martina 02 - Sept - 2024
It was quick and simple step to follow. Communication was excellent. Posting my certificate was fast. Online follow up regarding sending my required documents was very easy and safe.
Rosemary 06-Aug-2024
My new policy is exactly what I wanted. The price is just right for me as a pensioner and everything I needed to cover is covered under my policy. Well done An Post Insurance.
Marian 23 - Jul - 2024
My quote from An Post Insurance was almost €200 cheaper than my current provider for both car and home insurance. The staff were a pleasure to deal with and it was super easy and straightforward to sign up. I'm super impressed and would definitely recommend using An Post Insurance.
Michelle 18 - June - 2024
Second year with An Post Insurance Car Insurance. The price is good, better than every other company I checked. Customer service is always friendly and helpful (I needed to call them for changing my insurance to a courtesy car and back several times), I never had a bad experience. I’d recommend!
Angelika 30 - May - 2024
Very friendly on the phone, dealt with everything in a positive manner and got a great deal for my insurance, which was just what I was looking for.
Kimberley 05 - Apr - 2024
The website is very clear and easy to navigate. The customer service is fast and very helpful. The quote was very competitive compared to anyone else. Processing time was excellent. Top car insurance for a very good deal. My previous insurance provider could not even get close to it.
Mark 20 - Mar - 2024
No long wait time on calls. Friendly helpful staff and most of all a really competitive price for both car and home insurance.
Des 21 - Feb - 2024
Spoke with three different people regarding my Car and House Insurance Each one was so helpful. I am not very tech savvy and they gave me great information/direction. Needless to say I now have both my car & house insured with them.
Kathleen 26 - Jan - 2024
I bought Home Insurance and the overall buying experience was great in terms of customer service and their response times. What matters most when we call a customer-care team is how much time we wait, and for An Post Insurance it was just a few minutes, which is great.
Rohit 19 - Dec - 2023
The website was easy to navigate. I had a follow up question with a phone operator and was dealt with efficiently and in an easy to understand way.
Derek 06 - Nov - 2023
Very competitive prices and very simple to navigate the site, plus when I got talking to a person they were "normal" like me
Brendan 25 - Oct - 2023
Getting Insurance with An Post Insurance was very straightforward, from the online quote process to payment and providing the information they required. Customer service agents pleasant and helpful.
Mary 18 - Sept - 2023
I am new to An Post Insurance Car Insurance but the experience has been very positive so far. Competitive price, user friendly site and excellent customer service. Real humans actually answer the phone and are both willing and able to answer questions. Easy payment options. Documentation is emailed but there is also the option to receive by post. It is sent in a timely manner. I was late renewing as usual and still received my disc on time. Stress-free, user friendly and incredibly efficient. Aine Kenny was my agent - excellent 👍
Martina 31 - August - 2023
We love that it's easy to talk to a real person on the phone, we got a call back from the agent when we were sorting out the insurance for our car last year so we're happy to stay with An Post Insurance. We're very happy customers. Thank you!
Lenka 3 - July - 2023
An Post Insurance were easy to deal with. Prompt and efficient. They were also the best value for money.
Emer 11 - June - 2023
"Excellent customer service & support, plus I love my free Travel Insurance for having two products with An Post Insurance".
Georgina 24 - May - 2023
"I have called An Post Insurance Home Insurance Department so many times and every time I found the people to be really very helpful. They heard me and gave me all the information required. I would be happy to recommend them to anyone".
Anindita 19 – Apr – 2023
"Customer service has been excellent throughout the whole process i.e. quotation to completion of insurance. All staff were extremely helpful and knowledgeable. Very professional".
Eileen 15 - March - 2023
"Absolutely fabulous staff. So helpful to me when choosing my insurance. Answered all my questions without hesitation, and took the time to listen and explain same".
Lynda 28 - Feb - 23
“The customer service is fantastic, I have dealt with professionals all along the way. Thank you”
Dan 26 - Jan - 2023