Customer Reviews

We're human about insurance

But don't just take our word for it, read our customer reviews! Discover how we protect and support customers. Find out more about our great value insurance products, from car and home, to life and pet. See why our customers choose us and our excellent customer service.

The website is very clear and easy to navigate. The customer service is fast and very helpful. The quote was very competitive compared to anyone else. Processing time was excellent. Top car insurance for a very good deal. My previous insurance provider could not even get close to it.

Mark 20 - Mar - 2024

No long wait time on calls. Friendly helpful staff and most of all a really competitive price for both car and home insurance.

Des 21 - Feb - 2024

Spoke with three different people regarding my Car and House Insurance Each one was so helpful. I am not very tech savvy and they gave me great information/direction. Needless to say I now have both my car & house insured with them.

Kathleen 26 - Jan - 2024

I bought Home Insurance and the overall buying experience was great in terms of customer service and their response times. What matters most when we call a customer-care team is how much time we wait, and for An Post Insurance it was just a few minutes, which is great.

Rohit 19 - Dec - 2023

The website was easy to navigate. I had a follow up question with a phone operator and was dealt with efficiently and in an easy to understand way.

Derek 06 - Nov - 2023

Very competitive prices and very simple to navigate the site, plus when I got talking to a person they were "normal" like me

Brendan 25 - Oct - 2023

Getting Insurance with An Post Insurance was very straightforward, from the online quote process to payment and providing the information they required. Customer service agents pleasant and helpful.

Mary 18 - Sept - 2023

I am new to An Post Insurance Car Insurance but the experience has been very positive so far. Competitive price, user friendly site and excellent customer service. Real humans actually answer the phone and are both willing and able to answer questions. Easy payment options. Documentation is emailed but there is also the option to receive by post. It is sent in a timely manner. I was late renewing as usual and still received my disc on time. Stress-free, user friendly and incredibly efficient. Aine Kenny was my agent - excellent 👍

Martina 31 - August - 2023

We love that it's easy to talk to a real person on the phone, we got a call back from the agent when we were sorting out the insurance for our car last year so we're happy to stay with An Post Insurance. We're very happy customers. Thank you!

Lenka 3 - July - 2023

An Post Insurance were easy to deal with. Prompt and efficient. They were also the best value for money.

Emer 11 - June - 2023

"Excellent customer service & support, plus I love my free Travel Insurance for having two products with An Post Insurance".

Georgina 24 - May - 2023

"I have called An Post Insurance Home Insurance Department so many times and every time I found the people to be really very helpful. They heard me and gave me all the information required. I would be happy to recommend them to anyone".

Anindita 19 – Apr – 2023

"Customer service has been excellent throughout the whole process i.e. quotation to completion of insurance. All staff were extremely helpful and knowledgeable. Very professional".

Eileen 15 - March - 2023

"Absolutely fabulous staff. So helpful to me when choosing my insurance. Answered all my questions without hesitation, and took the time to listen and explain same".

Lynda 28 - Feb - 23

“The customer service is fantastic, I have dealt with professionals all along the way. Thank you”

Dan 26 - Jan - 2023

“I first booked my car insurance and had such a wonderful service from An Post Insurance in July that I decided to switch my House Insurance to them also. The experience was just as good, if not better. Thank you An Post Insurance”

Joan 23 – Dec – 2022

“I was given the best price for my house insurance from the first phone call I made to An Post Insurance. I was delighted with the price and insured my home straight away. Great information also and it only took a few minutes over the phone. Well done to An Post Insurance”

Josephine 24 - Nov – 2022

“I'm with An Post Insurance car insurance for the last 2 years and always found them very helpful and reasonably priced. I changed cars today and switching over the policy to the new car took less than 5 minutes and with a sizable refund. Would heartily recommend their services”

Mark 24 - Oct - 2022