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Customer Reviews

Why we're the right choice for your insurance
Customer Service | Insurance | An Post Insurance

We're human about insurance 

But don't just take our word for it, read our customer reviews! Discover how we protect and support customers. Find out more about our great value insurance products, from car and home, to life and pet. See why our customers choose us and our excellent customer service.

My quote from An Post Insurance was almost €200 cheaper than my current provider for both car and home insurance. The staff were a pleasure to deal with and it was super easy and straightforward to sign up. I'm super impressed and would definitely recommend using An Post Insurance. 

Michelle 18 - June - 2024

Second year with An Post Insurance Car Insurance. The price is good, better than every other company I checked. Customer service is always friendly and helpful (I needed to call them for changing my insurance to a courtesy car and back several times), I never had a bad experience. I’d recommend!

Angelika 30 - May - 2024

Very friendly on the phone, dealt with everything in a positive manner and got a great deal for my insurance, which was just what I was looking for. 

Kimberley 05 - Apr - 2024

The website is very clear and easy to navigate. The customer service is fast and very helpful. The quote was very competitive compared to anyone else. Processing time was excellent. Top car insurance for a very good deal. My previous insurance provider could not even get close to it. 

Mark 20 - Mar - 2024

No long wait time on calls. Friendly helpful staff and most of all a really competitive price for both car and home insurance. 

Des 21 - Feb - 2024

Spoke with three different people regarding my Car and House Insurance Each one was so helpful. I am not very tech savvy and they gave me great information/direction. Needless to say I now have both my car & house insured with them.

Kathleen 26 - Jan - 2024

I bought Home Insurance and the overall buying experience was great in terms of customer service and their response times. What matters most when we call a customer-care team is how much time we wait, and for An Post Insurance it was just a few minutes, which is great.

Rohit 19 - Dec - 2023

The website was easy to navigate. I had a follow up question with a phone operator and was dealt with efficiently and in an easy to understand way.

Derek 06 - Nov - 2023

Very competitive prices and very simple to navigate the site, plus when I got talking to a person they were "normal" like me

Brendan 25 - Oct - 2023

Getting Insurance with An Post Insurance was very straightforward, from the online quote process to payment and providing the information they required. Customer service agents pleasant and helpful.

Mary 18 - Sept - 2023

I am new to An Post Insurance Car Insurance but the experience has been very positive so far. Competitive price, user friendly site and excellent customer service. Real humans actually answer the phone and are both willing and able to answer questions. Easy payment options. Documentation is emailed but there is also the option to receive by post. It is sent in a timely manner. I was late renewing as usual and still received my disc on time. Stress-free, user friendly and incredibly efficient. Aine Kenny was my agent - excellent 👍

Martina 31 - August - 2023

We love that it's easy to talk to a real person on the phone, we got a call back from the agent when we were sorting out the insurance for our car last year so we're happy to stay with An Post Insurance. We're very happy customers. Thank you!

Lenka 3 - July - 2023

An Post Insurance were easy to deal with. Prompt and efficient. They were also the best value for money.

Emer 11 - June - 2023

"Excellent customer service & support, plus I love my free Travel Insurance for having two products with An Post Insurance".

Georgina 24 - May - 2023



"I have called An Post Insurance Home Insurance Department so many times and every time I found the people to be really very helpful. They heard me and gave me all the information required. I would be happy to recommend them to anyone".

Anindita 19 – Apr – 2023

"Customer service has been excellent throughout the whole process i.e. quotation to completion of insurance. All staff were extremely helpful and knowledgeable. Very professional".

Eileen 15 - March - 2023

"Absolutely fabulous staff. So helpful to me when choosing my insurance. Answered all my questions without hesitation, and took the time to listen and explain same".

Lynda 28 - Feb - 23

The customer service is fantastic, I have dealt with professionals all along the way. Thank you”

 Dan 26 - Jan - 2023

I first booked my car insurance and had such a wonderful service from An Post Insurance in July that I decided to switch my House Insurance to them also. The experience was just as good, if not better. Thank you An Post Insurance”

 Joan 23 – Dec – 2022

I was given the best price for my house insurance from the first phone call I made to An Post Insurance. I was delighted with the price and insured my home straight away. Great information also and it only took a few minutes over the phone. Well done to An Post Insurance”

 Josephine 24 - Nov – 2022

“I'm with An Post Insurance car insurance for the last 2 years and always found them very helpful and reasonably priced. I changed cars today and switching over the policy to the new car took less than 5 minutes and with a sizable refund. Would heartily recommend their services”

 Mark 24 - Oct - 2022

"I applied online and everything was so straight forward easy to navigate around the website which is great."

Brìd 08 - Sep - 2022


"Quick and easy no fuss just got the job done.

Mary 19 - Aug - 2022


Excellent service and competitive pricing. Highly recommended."

Tom 04 - Jul - 2022


Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent"

Mariusz 10 - Jun - 2022


Straightforward quote with all relevant info attached. Quick and easy to use website. Various payment options and great breakdown of benefits. The insurance disc arrived in advance. Option to upload documentation online to avoid delays. Very efficient."

Eva 12 - May - 2022


"Customer care team were very helpful. The gentleman I dealt with was more than helpful when I renewed my home insurance. He had a great personality and explained everything in detail to me. Will certainly recommend An Post Insurance whether it’s car or home insurance to all my friends. "

Sandra 27 - Apr- 2022


" An Post Insurance car insurance offers a very competitive rate compared to my previous insurers, half the cost I would have paid this year. The online process is easy to complete and user friendly. If help or additional information is needed you can phone the number provided or email. Very efficient response and very friendly and helpful people on the phone. Excellent service."

Brigid 02 - Mar - 2022

"Very user-friendly application, great options for the user to add more benefits, quick response for quotes,"

William 17 - Feb - 2022

"Another year of good value cover, complete with all of my preferred options. I found slightly cheaper quotes elsewhere, but they all had compromises that I was not willing to make. Like for like, I was not able to find a better quote."

Michael 04 - Jan- 2022


"Very easy process, applied online, got the best price of all insurers. Sent the required documents online and received my insurance disc within a few days."

Eilis 20 - Dec - 2021

"Excellent, no waiting in a queue. The person I spoke to was very competent and I got a great price from him. Cover in place a few minutes after I had paid by card and policy emailed to me next morning just as I had been told."

Michael 10 - Nov - 2021

"Very easy to get a quote and then take out the policy. Being able to upload my documents was also very simple"

Gerard 04 - Oct - 2021



"The online quotation process was clear and simple and I received a very competitive price for the cover chosen. It was also very straightforward uploading copies of my no claims discount and my driver's licence."

Dermot 29 - Sep - 2021

"Renewed my car insurance recently with An Post insurance. Completed renewal over the phone, even got a small discount on an already very competitive price. All documentation arrived a few days later in the post. Very efficient service that I would highly recommend."

Anthony 05 - Aug - 2021

"The staff were a pleasure to deal with. I got a very good rate on my insurance it was all quickly and efficiently sorted."

Lilibeth 29 - Jul - 2021

"Cheapest by far for insurance this year. Great customer service 👍"

Sharon 16 - Jun - 2021

"Great service overall. Myself and my wife have had our car policy's with post insurance for the last number of years and are very happy overall with them."

Ken 23 - May - 2021

"I needed to change the name on a Home Insurance policy, which I thought would take days and be really complicated but the AnPost team were brilliant to deal with, they made it really painless for me, and they are super pleasant to chat to. I would highly recommend them as they face/voice of the company."

Tracey 21 - Apr - 2021

"I found my interaction with An Post Insurance staff excellent, I am sorry I cannot remember the person's name but they clearly answered my questions and were very professional and patient with me they went through my policy outlining for me how I could best cover. I found the whole experience great and feel I can contact them again should I have any issues or concerns thank you"

 Mary 12 - Mar - 2021

"Really happy with the service. I've been with the company for many years & have always been happy with the level of service & great quotes"

 Flan 09 - Feb - 2021

"I would recommend An Post Insurance to anyone. I’m with them 10 years now and am very happy we have both our cars insured with them"

 MARIANNE 19 - Jan - 2021