Home Insurance Claims & Emergencies
We’re human about insurance, so we aim to make the claims process as smooth and stress-free as possible.
Simply call the claims team with your Home Insurance policy number and our underwriter's experienced claims team will help you register the claim and provide you with advice you can trust and care you can rely on.
How do I make a claim under my An Post Insurance Home Insurance policy?
- Have your Home Insurance policy number to hand
- Phone 1800 147 147 to register your claim
It is a requirement to have supporting documentation relating to the claim. For example:
- original purchase receipts,
- instruction manuals,
- replacement estimates.
If you need to make a claim on your Home Insurance policy simply call the claims team on 1800 14 71 47 to register your claim, don't forget to have your Home Insurance policy number to hand.
If you experience an emergency at home you should call 091 545 909 or if you are calling from outside of Ireland telephone +353 91 501698. We will provide a repair service to secure your home and help prevent further damage from occurring. Cover for up to €260 per incident, limited to 3 claims per policy year.
This cover is underwritten by MAPFRE ASISTENCIA Compania Internacional De Seguros Y Reaseguros, S.A., trading as MAPFRE ASSISTANCE Agency Ireland.
If the keys to your home are stolen, during a break-in at your home or an assault on a member of your household, you should call the Property Claims service on 1800 14 71 47 to register your claim, don't forget to have your Home Insurance policy number to hand.
If the keys to your home are lost, rendering your property insecure, you should call the Home Emergency Assistance helpline on 091 545 909.