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Help Centre

We're here to help with a range of resources, including information, support and advice you can trust.

Home Insurance Payments Help Centre

We understand that everybody’s different, so you can choose the payment method that suits you best. Check out our range of options.

You can choose to pay your premium by:

  • Monthly direct debit payments
  • Debit/credit card
  • One4all gift cards
  • At the Post Office

When paying monthly, you pay a flat service charge, currently 10%, which will stay the same for the length of the plan.

Are you looking to make a payment for your Home Insurance? Click here to head over to our payments and renewals portals.

Renewal Payment | Monthly Payment | An Post Insurance
Looking to make a Home Insurance payment?

Are you looking to make a payment for your Home Insurance or update your bank details? Click here to head over to our Existing Customers page where you will find our payments and renewals portals.

FAQs

Yes, taking certain measures to improve your home security can help reduce the cost of your Home Insurance. Additionally, you will also be able to reduce the risk of a break-in. 

Here are some things you can do to beat the burglars:

  • Safeguard your home with an approved burglar alarm and enjoy a 12.5% discount. All alarms must be fitted to EN50131 (old IS199) standards and installed by an intruder alarm company approved by the National Standards Authority of Ireland. The installer should hold a P.S.A. (Private Security Authority) licence. Discounts are applied consecutively and are subject to a minimum premium - available here
  • Make it a habit to check that you have locked doors and windows when you leave the house.
  • Use locks on your windows and never leave the keys in the locks.
  • Another good habit to get into is to leave a light on when you go out at night. If you’re going on holiday, use timer plugs on a few lights around the house.
  • Never leave a spare key in what you think might be a convenient hiding place, such as under the doormat or in a flowerpot – thieves know where to look.
  • Don’t leave your side gates, sheds or garages open or unlocked. Keep your ladders under lock and key, along with any tools that could be used to break into your home.
  • If you’re going away, don’t leave parcels on your doorstep for too long, or leave mail sticking out of your letterbox. Ask a reliable neighbour to keep an eye on things for you.
  • Never let valuables be seen from the windows and don’t label your house keys in case you lose them and the wrong person finds them.
  • Security lighting can help ward off intruders at night. If streetlights are not working on your road, report them to the council.
  • If you live in an apartment, never ‘buzz’ someone in on behalf of your neighbours if you don’t know who they are. Make sure nobody comes in the main front door behind you either.
  • If someone says they need to gain entry, to read your meter, for example, check their photo identification card first. Put a spy hole into your front door and have a door chain fitted.
  • If there’s a Neighbourhood Watch scheme operating in your area, join it.

With our premium payment plan, you can pay your premium over 10 monthly instalments. You can pay your instalments using the following options: 


  • By BillPay at the Post Office - using cash, cheque or debit card
  • By Direct Debit from your Bank Account. In this instance, you must pay your first instalment over the phone or by cheque, money order, credit card or debit card. You can then pay your remaining instalments automatically by Direct Debit from your bank account. 
Please note: a deposit of 20% is required for the first instalment and a service fee of up to 10% applies.

 

There are several ways you can reduce your Home Insurance Premium, depending on the type of policy you have, including:

  • Increasing your voluntary excess to either €500, €750 or €1000
  • Safeguarding your home with an approved burglar alarm fitted to EN50131 standards and installed by an NSAI approved intruder alarm company with a PSA license.

If you are paying by Direct Debit and you do not wish to renew you must contact An Post Insurance at least 10 days prior to your renewal date to ensure we do not present your direct debit to your bank for payment.

If you wish to pay your Home Insurance Premium you can choose the payment method that suits you best. 

You can choose to pay your premium by:

  • Monthly direct debit payments
  • Debit/credit card
  • One4all gift cards
  • At the Post Office

When paying monthly, you pay a flat service charge, currently 10%, which will stay the same for the length of the plan.

If you wish to pay online you can do so on our payment portal or if you prefer to speak to an Agent you can call 0818 33 33 35.

An Post Insurance Home Insurance is underwritten by Aviva Insurance Ireland DAC.