Help Centre

24 Hour Breakdown Assistance* - help if and when you need it, in Ireland and the UK. 

If you break down at home, at work or even at the side of the road, a competent repairer will be sent to assist you with your car’s recovery. If the car is not driveable due to mechanical fault you will be covered for the cost of towing your car to the nearest garage or to your own garage whichever is closest. (1)

Make sure you can see clearly with unlimited windscreen cover when you use our insurers' aligned repairer network.

Unlimited windscreen cover when you use our aligned repairer network (applies to third party fire & theft and comprehensive AIG policies and FBD policies; applies to comprehensive Aviva and Allianz policies only. Can be added to Aviva and Allianz third-party fire & theft policies at an additional charge. It is not necessary to purchase this optional extra in order to purchase a policy.)

DOC allows the policyholder to drive other private cars on a third party basis only. Cover is provided for eligible occupations, age and licence types only. Geographical and vehicle restrictions apply.

Cover for personal belongings* stolen from your car to the value of €150 to €775 depending on your Insurer. 

*For policies underwritten by Allianz plc, this is available if the optional extra Protected No Claims Discount is purchased. It is not necessary to purchase this optional extra in order to purchase a policy. 

If you and all named drivers are penalty point free and hold a driving licence capable of incurring penalty points for driving offences in the Republic of Ireland we can offer you a No Penalty Points Discount. Available on AIG and Aviva car insurance policies only. 

No loss of your No Claims Discount for fire, theft or attempted theft, or windscreen claims.

Driving Abroad

Cover to use your car in any EU country free for up to 60 days*. 

Fire Brigade Cover Charges

Cover for fire brigade call out charges up to €2,025*.

Replacement Car~

New replacement car for cars less than 1 year old.

Towing to a Repairer

Cover the cost of towing your car to a repairer in the event of an accident.

Towing a Trailer

Third Party Cover to tow a trailer when the trailer is attached to the insured car.

*dependent on your car policy underwriter.

~available subject to terms and conditions on policies underwritten by Allianz plc if an additional No Claims Bonus protection package is purchased

We will pay the benefits outlined below to any insured person who is injured while in, getting into or getting out of a private car, while in, getting into or getting out of a train, bus, taxi, aircraft, boat, ship or hovercraft as a fare paying customer or as a pedestrian involving a road vehicle, train or aircraft.

This cover option varies depending on the underwriter of your policy. Please refer to your policy underwriter policy booklet on our Documents & Form page for full details. 

This cover is available as an optional extra on a motor insurance policy. It is not necessary to purchase this optional extra in order to purchase a car insurance policy.

Covers other people with either a full EU licence or a full UK licence to drive your car. Certain age, occupation and other restrictions apply which depend on your underwriter.

This cover is available as an optional extra on a motor insurance policy. It is not necessary to purchase this optional extra in order to purchase a car insurance policy

Depending on your policy underwriter, you can have either one or two unlimited claims within a three-year period without your No Claims Discount being affected.

This cover is available as an optional extra on a motor insurance policy. It is not necessary to purchase this optional extra in order to purchase a car insurance policy.

The standard policy excess on comprehensive policies~ is €300. You have the option to increase the excess to €600, which will reduce your premium or you may decrease the excess to €125*, which will incur a slight additional premium.

No excess applies to windscreen claims or third-party claims. No excess applies to fire & theft claims for Aviva, AIG & FBD. The policy excess is applicable for Fire and Theft claims for Allainz

Yes, all An Post Insurance Car Insurance policies automatically provide cover within the EU. The number of days covered varies by insurer.

Check your policy documentation before you travel.

If you need cover for longer than the standard period, this can be extended upon referral to your insurer and charges may apply.

Contact An Post Insurance  before your trip to arrange. 

Anyone named on your Car Insurance Policy can drive your car. If you have Open Driving on your policy, other drivers can also use your car with your permission, as long as they meet the acceptance criteria set by your insurer:

• AIG and Aviva policies: Cover is provided for any person free from accidents, claims, disqualifications, endorsements, and convictions, aged from 25 to 70 years, holding a full EU or UK driving licence. The driver cannot have any penalty points unless they are named on the policy.

• FBD policies: Cover is provided for any person free from accidents, claims, disqualifications, endorsements, and convictions, aged from 25 to 71 years, holding a full Irish, UK, or EU driving licence. Up to 6 penalty points are allowed provided they are not court awarded.

• Allianz policies: Cover is provided for any person free from accidents, claims, disqualifications, endorsements, and convictions, aged between 30 to 70, holding a full clean Irish, UK, or EU driving licence, with no more than 6 penalty points or 2 fixed charge notices.

Open Driving can be added for an extra cost. It is not necessary to purchase this optional extra in order to purchase a policy.

Your Certificate of Insurance will be issued once you have arranged payment terms and returned all of the necessary documentation to An Post Insurance.

Your Car Insurance cover is in place from the time and date you specify to our agent and pay your first instalment.

Every customer is issued with a renewal notice prior to the end of their current Car Insurance Policy. If you are paying by Direct Debit and you do not wish to renew you must contact An Post Insurance at least 10 days prior to your renewal date to ensure the policy does not rollover. If you normally pay your premium by any other method you will need to call us to renew on 0818 33 33 35.

Should you wish to cancel your policy, you must send written instruction, inclusive of your policy number, and return your cert and disc of insurance to An Post Insurance. A cancellation fee may apply. You can simply fill in the cancellation form and return it to us, along with your cert and disc of insurance at our freepost address: An Post Insurance, PO Box 1, Freepost, Athlone, Co. Westmeath.

If your circumstances change, you must contact An Post Insurance at the earliest possible stage. Any changes that are made may increase /decrease your premiums. Please note some adjustments to your policy may incur a fee.

An Post Insurance works with four leading insurers to provide Car Insurance: Aviva Insurance Ireland DAC, AIG Europe S.A., FBD Insurance plc, and Allianz Insurance plc. When you get a quote, we search across this panel and present you with the most competitive price for your chosen level of cover. 

In order to tax your car online, you will need vehicle registration number.

You no longer need to provide your Car Insurance details. The Motor Insurers' Bureau of Ireland manages the Irish Motor Insurance Database (IMID). The database contains policy holder and vehicle registration details provided by insurers, brokers, fleet owners, and traders. 

Your No Claims Bonus Certificate is included in your renewal notice, which is emailed and/or posted to you approximately 30 days before your renewal date. If you cannot locate your renewal notice or need a separate copy, for example, to transfer your NCD to a new insurer, contact An Post Insurance on 0818 33 33 33. 

In order to update your personal details on your Car Insurance Policy simply call one of our agents on 0818 33 33 33 or email [email protected]. If emailing us please provide your policy number, name, address and DOB in the body of the email. 

If you wish to add a named driver to your existing Car Insurance Policy simply call one of our agents on 0818 33 33 33 for a quote or email [email protected] and one of our agents will call you back to discuss.

If you lose or misplace your insurance disc, you must contact An Post Insurance at the earliest possible stage on 0818 33 33 33 or email [email protected] to arrange for a replacement.  Please note this will incur a fee.

We are always grateful for feedback and are dedicated to ensuring our customers are satisfied with the service they receive. Please contact the Customer Service Manager, An Post Insurance, PO Box 1, Freepost, Athlone, Co. Westmeath, email us on [email protected] or phone us on LoCall 0818 33 33 33 and we will be happy to resolve any issues.

Every customer is issued with a renewal notice prior to the end of their current policy.   You can renew your Car Insurance Policy using the following options;

If you are paying by Direct Debit and you do not wish to renew you must contact An Post Insurance at least 10 days prior to your renewal date to ensure we do not present your direct debit to your bank for payment'

It depends on your situation:

• New business quote (not yet purchased): If you have started a quote online and need to make changes before completing it, you can retrieve your quote at anpostinsurance.ie/retrieve-a-quote using your quote reference number and date of birth. You can also make changes by calling An Post Insurance on 0818 33 33 33.

• Existing customer with a renewal quote: If you have received your renewal quote and are happy to proceed, you can pay online at anpostinsurance.ie/existing-customers/car. If you would like to amend, update, or discuss your renewal quote, call An Post Insurance on 0818 33 33 33.

• Existing customer needing to update a purchased policy: If you have already purchased your policy and need to make changes such as updating personal details, adding a driver, or changing your car, call An Post Insurance on 0818 33 33 33 and a team member can help.

Younger and less experienced drivers typically pay more for Car Insurance. Premiums may decrease as you build up driving experience and a claims-free record, depending on insurer rating factors such as your car type, penalty points, and other factors.

As an alternative to our standard Car Insurance product, An Post Insurance also offers BoxClever Telematics Young Driver Car Insurance which uses black box technology to reward safer driving with competitive quotes, helping new and young drivers to save money while building valuable driving experience. To find out more about this product and request a call back for a quotation, call us on 090 648 7255.

Yes, getting a Car Insurance quote is free and there is no obligation to buy. We present you with the most competitive price from our panel of insurers, and you can take your time to decide. Get a quote online today.

Yes, you can get a quote through our online quote form before purchasing a vehicle. A car registration number is not required to get a quote. If you have the registration, your vehicle details will be filled in automatically. If you do not have the registration yet, you can manually select the make, model, and other details. Please note that the price shown is based on the vehicle details you have entered and may change once the registration is provided, as some vehicle specifics (such as import status) may affect insurer acceptance and pricing. 

Yes, you can insure multiple cars with An Post Insurance. Each car requires its own policy. Contact us on 0818 22 22 22 to discuss your options. 

Yes. All An Post Insurance car policies automatically provide cover within the EU. The number of days varies by insurer — please refer to your policy documentation for the specific territorial and time limits that apply. If you need cover for longer, contact us before you travel.

In most cases, yes. Our online quote process takes just a few minutes, and once you’ve accepted your quote and arranged payment, your cover is in place from the time and date you specify. Your Certificate of Insurance will be issued within five working days once all necessary documentation has been returned.

Yes, penalty points can increase your premium. Some An Post Insurance underwriters offer a discount for drivers with zero penalty points, so keeping a clean record has a direct financial benefit.