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Help Centre

We're here to help with a range of resources, including information, support and advice you can trust.

Personal Cyber Insurance Helpline & Claims

We’re human about insurance, so we aim to make the claims process as smooth and stress-free as possible. Our underwriters experienced claims specialists will help you register the claim and provide you with advice you can trust and care you can rely on.

You can call the Personal Cyber Insurance helpline and the cyber experts will be available to help you with all your cyber-related queries from technical support in the event of a cyber attack to training, tools and tips to improve your cyber score.

We’ve put together a couple of simple steps to guide you through these challenging circumstances and get you the help you need.

 How to get in touch with the Personal Cyber Insurance helpline?

  • Have your policy number to hand
  • Please call 01 440 1748, select option 1

How do I make a claim under my An Post Insurance Personal Cyber Insurance policy?

  • Have your policy number to hand
  • Click the link to submit your claim online where you will be redirected to our Claims Provider website
  • If you are unable to submit your claim online please call 01 440 1748, select option 2

An Post Insurance Personal Cyber Insurance is arranged, administered and underwritten by Chubb European Group SE.